Privacy Policy

 

WE RESPECT YOUR PRIVACY!



Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.

Any information you provide will be held with the utmost care in accordance with the Data Protection Act 1998 and will not be used in ways that you have not consented to.

 
Information We Collect


In operating our website we may collect and process the following data about you:

i. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.

ii. Information that you provide by placing an order, filling in forms on our website, such as when you register for information.

iii. Information provided to us when you communicate with us for any reason.

We do not store credit card details nor do we share customer details with any third parties other than your delivery contact and address details which are passed to our suppliers and carriers for the purpose of fulfilling your orders.

If you have any questions, please feel free to call or e-mail us.

 

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 
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If you have special requirements or cannot find the answer to your question on our website, do...

CONTACT US



The Passivhaus Store is wholly owned by
Passivhaus Homes Ltd.,
company no. 0657 9620

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 CALCULATE DELIVERY COSTS


Passivhaus Store mostly ships direct from supplier to you to minimise transport, reduce lead-in time and avoid costly double handling of goods. If your order contains products despatched from more than one source, our delivery cost calculator will add up each delivery charge to give you a total delivery cost. Note that our policy is simply to pass on the cost of delivery to you, not to use delivery charges to make hidden profits.


Read more about delivery here

Copyright 2014 Passivhaus Homes Ltd