Product Returns

Please complete the form below to request an RMA number.

Order Information

* First Name:


* Last Name:


* E-Mail:


* Telephone:


* Order ID:


Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

Quantity:
* Reason for Return:
Product is opened:


Faulty or other details:
Enter the code in the box below:

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CONTACT US



The Passivhaus Store is wholly owned by
Passivhaus Homes Ltd.,
company no. 0657 9620

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PLEASE NOTE:
Passivhaus Homes are not responsible for the 

accuracy of any third party content.

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 CALCULATE DELIVERY COSTS


Passivhaus Store mostly ships direct from supplier to you to minimise transport, reduce lead-in time and avoid costly double handling of goods. If your order contains products despatched from more than one source, our delivery cost calculator will add up each delivery charge to give you a total delivery cost. Note that our policy is simply to pass on the cost of delivery to you, not to use delivery charges to make hidden profits.


Read more about delivery here

Copyright 2014 Passivhaus Homes Ltd